1. General
a. This website is owned and operated by Ranga’s Pizza. By accessing this website, placing an order, or using our services, you agree to these Terms and Conditions. Please read them carefully as they affect your rights.
b. If you do not agree to these Terms and Conditions, please refrain from using this website.
c. Products sold through this website are provided directly by Ranga’s Pizza.
d. Ranga’s Pizza is responsible for processing and approving your online order.
e. “Credit card” refers to Visa or MasterCard.
f. “Ranga’s Pizza” refers to our business, including its employees, representatives, and affiliates.
g. “You” or “Your” refers to any individual accessing this website to order goods or services.
h. “Website” refers to www.rangaspizza.com.
2. Your Responsibility
a. You must read and agree to our Privacy Policy regarding the use and storage of your personal information.
b. Ownership of goods remains with Ranga’s Pizza until payment is received in full.
c. You confirm that you are over 18 years of age when ordering items such as alcohol, if available.
d. Orders containing age-restricted items require proof of identity upon delivery.
e. You must ensure that all personal information provided is accurate and up-to-date.
f. You must not impersonate any individual or use false information when placing orders.
g. By using this website, you agree that you have entered these Terms and Conditions based on your own understanding and not on any external assurances.
3. Payments
a. Payments can be made by credit card or cash upon pickup/delivery, as applicable.
b. Credit card payments are processed only after approval. Any authorization holds will be released as per standard banking timelines.
c. An itemized tax invoice will be provided for all orders.
4. Order Process
a. Once your order is processed, it will be prepared and delivered or available for pickup at the specified time, subject to unforeseen circumstances.
b. You will receive confirmation upon successful processing of your order.
5. Delivery
a. Delivery details:
i. Deliveries to apartments require receipt by the resident; items cannot be left in common areas.
ii. Delivery times are approximate and may vary due to factors such as traffic or weather.
iii. If your order is unsatisfactory, contact us immediately for resolution.
b. Orders paid by credit card may require verification upon delivery.
6. Refunds
a. Refunds are available for:
i. Goods not fit for their intended purpose.
ii. Items that do not match the description.
iii. Defective goods.
b. Refunds must be requested by contacting us with your receipt and order details.
c. Approved refunds will be issued via the original payment method.
7. Cancellations
a. Orders can be canceled at our discretion. Contact us directly if you wish to cancel an order.
b. Ranga’s Pizza reserves the right to cancel any order or delivery at any time due to unforeseen circumstances.
8. Liability
a. Ownership of goods transfers to you upon delivery. You are responsible for any damage or loss after this point.
b. Ranga’s Pizza is not liable for:
i. Delays or errors in delivery.
ii. Losses due to unauthorized use of the website.
iii. Any external issues arising from third-party services or products.
9. Governing Law
a. These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be resolved under the exclusive jurisdiction of Victorian courts.
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Ranga’s Pizza
205G Bayview Rd, McCrae VIC 3938
Email: order@rangaspizza.com
Phone: +61 488 696 613