1. Personal Information Collected
We may collect personal information from you when you visit our website, use our services, submit feedback, or place an order through our online ordering system. This information may include:
- Name, address, phone number(s), and email address.
- Order details and payment information (credit/debit card or PayPal details).
- Performance and location data, IP address, and interactions with our retail technology.
- Messages, reviews, and other content you post on our website.
- Telephone call recordings for training and quality purposes.
We only collect information you voluntarily provide while using our services.
2. Use of Information
The collected information may be used for:
- Processing and approving online orders.
- Conducting market research and improving our services.
- Sending promotional material and responding to your requests.
- Direct marketing through email, SMS, or phone about offers and updates.
- Analyzing data to enhance business operations and prevent fraud.
3. Online Ordering
When you use our online ordering system:
- Your details are securely stored to streamline future orders.
- Payment by credit card involves secure processing via a third-party provider; credit card details are not stored by us.
- Incomplete payment details may be printed on order dockets for identification and processing.
4. Accuracy and Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
- You can access or request deletion of your information at any time by contacting us at info@rangaspizza.com.
- All requests will be verified before being processed.
5. Credit Card Details
- Credit card details are required to process online payments securely.
- Transactions are processed in Australian dollars.
- Credit card details are not stored by us and remain confidential.
6. Unsubscribe from Marketing
You can opt out of receiving marketing communications at any time:
- Use the “Unsubscribe” link in emails.
- Reply “STOP” to SMS messages.
- Adjust app settings to disable push notifications.
7. Cookies and Similar Technologies
We use cookies, web beacons, and replay sessions to enhance your experience:
- Cookies: Small files stored on your device to remember preferences and improve functionality.
- Web Beacons: Tiny graphics embedded in emails or web pages to track performance.
- Replay Sessions: Monitor interactions on our website for quality improvement, excluding sensitive information.
You can disable cookies in your browser settings, but some features may be limited.
8. Online Analytics and Advertising
We and third-party vendors may use automated technologies to tailor ads and content based on your interactions.
- Ads may still appear even if you opt out but won’t be personalized.
- Check your device settings to manage cross-app personalized advertising preferences.
9. Questions
If you have any questions about this Privacy Policy, contact us at:
Ranga’s Pizza
Email: order@rangaspizza.com
205G Bayview Rd, McCrae VIC 3938